Frequently Asked Questions
Have a question? We may have an answer for you.
If we called you, you may have some questions. We've included some of the most frequently asked below. For more information or questions about Modus Business Panel, please contact us toll-free at 1-800-254-6944 or send an email to info@modusresearch.com.
Why is Modus Research calling me?
We call the public solely for the purpose of survey research. If Modus called you it was either about a survey or to invite you to join one of our research panels.
I have an unlisted telephone number. How did you obtain it?
Your number was generated randomly from publicly available telephone exchange numbers (the first three digits after the area code) in Canada. Randomly generating numbers in this way ensures that everyone has an opportunity to participate in our surveys, but inevitably includes unlisted telephone numbers.
My telephone number is on the national Do Not Call list. Why was it called?
Survey research calls are exempt from the national Do Not Call list. This is to help ensure that survey research does not systematically exclude people from legitimate surveys. Modus maintains its own internal Do Not Call list.
How can I remove my telephone number from your calling list for this survey?
If we contacted you about a survey and you would like your number permanently added to our DO NOT CALL list send an email to info@modusresearch.com or call us toll free at 1-800-254-6944, ext. 3.